Bad experience, and even worse after owner's response.
In reply to your response: why do you try to warp and discredit reviews with fabrications? How does that help anyone? Do you think that everything that goes wrong is someone else's fault? This is perhaps why your food and your service were bad? You should want to improve to actually get good at something. Other negative reviews have had similar strange responses, it seems. What I suggest you do with a complaint is see if you can improve your service with it, not spend energy on fabricating things to pretend things didn't go wrong. I'm sorry you can't appreciate constructive feedback, but that was already clear on the evening itself.
Original review further down.
In detail in response: We didn't finish our plates, everything was sent back half finished. We didn't order champagne but spumante but you tried to sell us the much more expensive champagne instead, of course we declined. The coconut soup was only sweet coconut juice, that was the whole complaint. We indicated all dishes tasted bad (like fish) because of the old canned bamboo, nothing to do with tamarind. And so on.
We love Thai food and go out of our way to get to the good stuff. We read good reviews here so we were excited. But we were very disappointed. We will definitely not return here, there's far better places around with better food, better service, and better prices.
It started with two drink options not being there, being forced to get more expensive drinks. Then both of our soups were bland, one just sweet coconut and the other almost like spicy water. The Pad Thai chicken had a fishy taste, and so did the green curry with duck. We didn't finish any dish. The fried rice came so late we had already finished eating and took it home. The staff didn't respond to our hints that we didn't like it.
Only after playing for it all (it's not a cheap place) did someone else bother to ask us if we enjoyed our dinner. We took the time to explain, we received a sorry but nothing else. So, we overpaid for bad food, with bad service. Too bad, we really wanted to like this place. Hope you can make it better.
GooglePlace - May 2017