Oily chicken .. burnt pizza .. and really bad foodFoursquare - December 2017
Made us wait over 90 minutes for overpriced food which was mediocre at best. When we refused to tip, they promptly chased after us to claim it. A huge scene commenced and after they began threatening us, we gave in and gave them their undeserved tip.GooglePlace - October 2017
Terrible. Everything was bad aside from the service. Takes a special kind of place to serve up bad meals with a friendly smile and a laugh.
AVOID! Plenty of great places around the corner.GooglePlace - September 2017
Avoid if you can.
We went there a while ago on a visit to Florence. The food was actually not bad (not brilliant either) but the service was appaling. Among the dishes we ordered a vegetarian meal for one of the kids but were given a steak which was much more expensive. Complained straight away, young waiter did not know what to say so we agreed they would charge us for the meal we asked, not the steak - he said fine. By then the kid was starving so we said we'd carry on and he would just eat potatoes and salad that went with it.
When we finished the bill included the steak price on it so we asked to see the manager. He came out shouting and loudly suggested we are trying to get food for free, all in front of other customers! Told him to shut up and explained that we had complained and came to the agreement with the waiter before so he went back inside. Apparently that poor young guy never admitted his mistake to his boss and hadn't even mentioned there was an issue, so then we could hear the boss shouting at him inside and then he came back afyer a few minutes with a reduced bill. All felt a bit like a scene from Fawlty Towers in a hindsight, but wasn't so funny there and then. While I understand people make mistakes, the manager's treatment of customers and his staff is a disgrace.GooglePlace - August 2017
We had an awful experience in this restaurant. Staff were surly and unwelcoming. We should have walked out at this point. We had been traveling all day and were very hungry so made the mistake of being impulsive. The food was exceptionally awful. Such a shame. Florence is a beautiful city, in general, the people are warm and welcoming. However, the staff in this place showed Florence at its worst. Avoid, at all costs. Even if you are starving. Keep on walking towards Porte Vecchio. Good restaurants are plentiful.GooglePlace - July 2017
Centrally located, however away from the crowds. This place was right outside the door of where we stayed. Situated in a clean and traditionally furnished building.
Good selection on the menu, I had gnocchi in gorgonzola which was well presented and tasty, my partner had the octopus salad again tasty and good prices too.
The restaurant closed shortly after we finished our meals (post lunch), however the staff allowed us to remain sitting on the patio outside finishing our wine and allowed us to use facilities if needed. Very friendly staff and enjoyable meal.
Would have given 3.5 stars but couldn't figure out how to do half star on google reviews. GooglePlace - June 2017
run run away .. nothing good but the wifi ..Foursquare - October 2014
Password for internet : firenze3merliFoursquare - April 2014
Пицца не очень. Обслуживание на 3-ку. Можно поискать что то другоеFoursquare - December 2013
I can' believe the "tasteless" tips. I found the pizza to be amazing!!! Very tasteFUL ...Foursquare - November 2013
Pizzaları mükemmelFoursquare - September 2013
Lasagna is pretty on pointFoursquare - September 2013
Enrique Atrapalo Barcelona
Tasteless pizzas, heavy on the stomach.. service is ok.. but it's food what counts after all. I'd give it a miss next time..Foursquare - April 2013