Cracco / Milano

Via Victor Hugo 4 Milano 20123
Opening Hours
Mon, Sat 19:30 - 23:00
Tue, Wed, Thu, Fri 12:30 - 14:30
top trending 17368 votes
5.0
Tips from the Net @ Cracco
Chelsea Jiang en
We have never had such a terrible experience with any restaurant. The restaurant had very poor ambiance, mediocre food and absolutely terrible service. We had 5 dishes and were only asked once how the food was (not even after my partner only ate half of his risotto). The manager was incredibly RUDE and accused us of being unethical after we tried to clarify why we were charged for a glass of champagne that was served as part of the complimentary dishes at the start of the dinner. We had confirmed with 2 other staff that the glass of champagne was offered as a part of the complimentary items. Instead of simply suggesting there may have been a misunderstanding (not even mention apologizing in the slightest manner), the manager accused us of lying and trying to “steal” the quarter-drank single glass of champagne (which was only 40 euros of our nearly 400 euro total). Avoid this restaurant at all costs. Cannot understand why this restaurant is even Michelin rated. After we left the restaurant we read other TripAdvisor reviews and were not surprised that a number of people had poor experiences with the service and manager as well. GooglePlace - November 2017
Roee Anuar en
Not worth a Michelin star. Bad service and bad food. The service was extremely slow. The dishes were without flavor. We had to return several of them and didn't get any refund. Waste of time. GooglePlace - November 2017
Bruna Moreira en
Service was really good and they were really nice to get me a table at lunch time without reservation. The food was good but not as good as other 1 star Michelin restaurants I've been in London and Lisbon. I am giving a positive review just because of the service, which was really amazing. Don't think this restaurant deserves any Michelin star for the taste. Was really disappointed with the veal but the white truffle pasta was good. You can see both on my photos. GooglePlace - September 2017
Amelia Chiang en
Amazing food. Good place to celebrate occasions with family and friends. GooglePlace - July 2017
Lois Lo en
Was slightly disappointed since we made the booking and had notified the restaurant that we are vegetarian. Upon arrival, the menu only had a few options for us and the waiters seemed a bit impatient when we asked if there were other options the chef can prepare. Only other choice they came back with was grilled or fried mixed vegetables. The dishes we actually had that were on the menu were pretty decent. The dishes we had altered and off the menu were a bit less than average. On a side note, the suits that the waiters wore were very badly tailored and of poor quality. It was quite an eye sore to our dining experience. GooglePlace - July 2017