Simply the rudest staff I have encountered for quite some time. A change in table to get out of the sun was met with an aggressive 'no' in front of other people, their reasoning being that two people must sit on a two table arrangement, despite other customers being allowed to sit where they wanted. Sounds really petty but the way they dealt with me and my wife made us embarrassed and uncomfortable. Don't go there, spend your money where people will appreciate it and you! There are many places in Prague, avoid this one!!
GooglePlace - June 2017
Went there for drinks in the evening on two different occasions. The staff was extremely rude and unfriendly, and made us feel very unwelcomed. Worst customer service in Prague!
GooglePlace - June 2017
Expensive and they tried to put stuffs into my bill that I didn't ask for. They also insisted that the service was not included. I decided to don't pay the service because of this mistake on the bill the man which was receiving the money was looking and laughting at me. I will never come back to this place. It doesn't deserve even a star.
GooglePlace - May 2017
My wife and I wanted to have hot wine during this visit, as it was a cool day and fine. We sat outside but were kept warm from the heating. It is so nice to be kept warm from the chilly weather. The hot wine was tasty and we enjoyed. Service was fast and the staff good.
GooglePlace - March 2017
Extremely disappointing to say the least !
The dishes were well-done while we asked for medium well (believe me, none of it was pink - too burned for medium well, and it actually had a small flag with "medium well" on it - for shame, chef !
Moreover, Service was too slow either with waiting for the dishes themselves (over 20 minutes), and waiting for the bill was worst - We've asked the waiter *AT LEAST* three times for it, and we just waited and waited (we were over-patient with that) for over 20 minutes as well. On the fourth time, we asked also another person for it, and he finally had given us the bill and said service fee is not included. we were very disappointed from the service, so decided (contrary to almost every situation when we had given good tips to say the least) to give 20 CZK of tip. The other person saw that and asked what went wrong, so we said we asked 3 times for the bill and he just gave us the tip back and asked (angrily, it seems) why he hadn't called him ?! How the hell should we know ? We asked our waiter and not some guy that walks there with a wallet! That was maybe *THE MOST* annoying service in a restaurant I had ever seen in my life.
GooglePlace - January 2017