Delicious food and wonderful customer service. We ate at this restaurant several times during our stay in San Francisco and each time the experience lovely. Highly recommended.
GooglePlace - May 2017
The service was really bad. The fries were the best I've ever had. The steak was ok. If you don't like those restaurants that take forever to make the food, well don't you worry! They take about 10-15 minutes to make it. But you have to ask for EVERYTHING! You have to ask for silverware, bread, EVERYTHING!
GooglePlace - April 2017
Probably should have read the reviews before choosing to eat here. Most reviews are accurate with the less than satisfactory service i.e. waiter unavailable, once we did get a waiters attention and ordered food did arrive, there was a metal piece of brillo pad right in the middle of the entree. Tip: go next door for food. Empty tables here for a reason .
GooglePlace - February 2017
Planned on eating upstairs at the finer restaurant but a very lovely server, Marella, took us under her wing when I was frantic trying to decide with a dying cell phone battery (she personally charged it for me). Her charm and dedication to proper good customer service was excellent. CJ, the manager on duty, also was very helpful and service-orientated. Thank you for the great dining experience and suggestions for other local eateries!
GooglePlace - December 2016
Normally I do not complain about other restaurants because I work in a restaurant myself but I was not impressed with the service at all. I came in alone and waited 10 minutes before anyone even talked to me and when someone finally did, it was a busses who asked me "is it just you?" He proceeded to bring me a carafe of water and glass but didn't bother pouring it for me. When the server finally made it over, he did not even bother introducing himself but did ask me "are you ready to order?" I'm a huge stickler for good service even if the good isn't great. Your staff need a makeover.
GooglePlace - October 2016