Our visit (10 PM on 9/17/17) will certainly not be forgotten. We had terrible service from the onset. We should have left, but had a long day traveling and thought Applebee's to be a safe spot for decent food/service. Drinks took 10/15 minutes, app another 20 minutes...at this point we had flagged down two hosts/servers to inquire on food. Another 15 minutes passed and we asked for Manager. She was even more unhelpful. We cancelled our entree orders as we were 45 minutes in with no sign of server (he left for the night before apps came out...we where never told, nor had an alternate server approach our table). Manager then attempted to charge for entrees while adding a credit. Keep in mind, this location was not busy...just poorly managed/run. We ended up at In-N-Out Burger...by far, a better alternative...
GooglePlace - September 2017
The staff is good. But the food not so. And that's that. Maybe it's this particular Applebee's. It's not in a clean neighborhood but at least they could try to work on the cleanliness of their washrooms. And please, if you gonna serve chips with fish or burgers alteast don't make them so nasty that it makes one hate the whole dish.
GooglePlace - September 2017
Awesome views, small outdoor seating. Very spacious inside. Cheap food for the area. Great cocktails! Friendly staff and always a good time. Don't have high expectations, it's an Applebee's
Foursquare - September 2017
We decided to try this out on our trip to San Fran since it was right where we were at the time. The door greeter who took us in was great. Our waitress had such an attitude though. She messed up our meal order so much. She brings cold hot water for tea. No spoons. She kept rolling her eyes whenever we talked or asked for something. Took her 15 min to get me a glass of ice water. The food was alright. At the end when she dropped the bill off she got all friendly I guess to just get a bigger tip. It was very clear that she hates her job. Save your time and go somewhere else
GooglePlace - August 2017
Taking the lift we were greeted straight away by a polite yet down to earth man who got us a great table with a view of the wharf at sunset. He apologised that there wasn't any better seeing available which while felt was genuine as there was literally nothing better available.
We had a waitress over with a minute to get us a drink and explain how they worked. Our meals didn't take long to arrive, they were fresh and hot and just like we requested.
Getting up to take photos the staff were happy to help and took a photo for us. They moved out of your way walking through the restaurant and made you feel that you were the priority - a small gesture that went a long way!
Drinks were refilled as soon as they were emptied. My only gripe is that they kept using new cups and left the old ones on the table. Perhaps their way at hinting I need to diet?? Just use the same cup. I won't be offended!!
Thanks for an above average experience!! Will be returning again for sure.
GooglePlace - July 2017