Bubba Gump Shrimp Co. / San Francisco

Pier 39 # M-211 San Francisco 94133
Opening Hours
Sun, Mon, Tue, Wed, Thu, Fri, Sat 10:30 - 23:00
top trending 20348 votes
Tips from the Net @ Bubba Gump Shrimp Co.
Marcos Salmeron en
Horrible service. Started of with a one hour and a half wait which is fine I get it it’s packed. Once we were seated waiter took our order we got 3 clam chwoders and 3 orders of fish and chips and she wrote our orders down. She comes back a hour and a half later letting us know that she forgot what our order was even though she brought us our clam chowders about 15 minutes into the wait. We demanded for the check for the clam chowders walked up and walked away. 3 hour wait just to have 3 clam chowders that taste watered down. Service here is trash and the place is super obnoxiously loud. Strongly would not recommend to anyone trying to eat food here. And don’t order the clam chowder it’s gross. Worst 20 dollars spent ever. GooglePlace - October 2017
Erick Vivas en
Love the place. Reminds me so much of the movie Forrest Gump. They really made an effort to match with the movie. The food is very good. And the portions are big. I 'll definitely come back to try more of the menu. They have a sight the sea so is pretty cool. GooglePlace - September 2017
Tonia Silva en
Worst dining experience I have ever had. From the lack of coordination in seating my group to the uncooked food, it was consistently bad and only got worse. My daughter's fish stick was wet....meaning the batter was not fully cooked, nor was the fish. I was so looking forward to the lemon butter sauce on my dish, and the butter had already started to harden by the time it got to me. The scrimp and rice were cold. Over 70% of the dishes delivered to the table were wrong or under-cooked. The dish they remade 3 times to get it right came with a long hair in it and half raw shrimp, at which point we gave up. After 2.5 hours in the restaurant and an hour wait, I left hungry, as did a few others in my party. Very disappointed. Was so looking forward to my visit and completely let down in every aspect. GooglePlace - September 2017
Maria Barraza en
Great atmosphere. Every employee was very pleasant and smiles all around. The food was good and the only reason why they didn't get a five star is because there was a waiting period of 25 minutes. They said they would message us, but they never did. Ended up waiting for 40 minutes. As soon as we were seated, beautiful views of the bridge and felt like a party. GooglePlace - August 2017
Mia Martinez en
Great food and great customer service! Everyone was so nice. We didn't wait long at all to be seated and to get our food. It's a great family restaurant. Thank you! We appreciate it! GooglePlace - July 2017