Some years ago, Indigo was fairly predictable with mostly acceptable food despite its lack of ambience. Unfortunately, as other reviews have noted, it has now become a deteriorating and unappealing pre-concert mill with anything but acceptable fare. I wish I did not have to write this review which actually should be for zero stars but it is simply what has happened to Indigo showing neglect and utter disregard.
We had ordered a mixed green salad which was mixed wilted greens that were poorly cleaned since some grit was experienced. Both a squash soup and a tomato soup which we had on prior visits was served somewhere between cold and luke warm and both times we thought we were eating a soup that was no better if not worse than a canned version of the same. The Salmon was crusted to the point of jerky-like on the outside with the inner portion of the salmon being totally dried out. The accompanying vegetables including the potatoes and carrots, however, were so undercooked that they were practically raw in some sort of curry flavored sauce that was overpowering. On a prior occasion, the swordfish was so tough and dried-out that it felt like we were eating swordfish jerky. Delicacy and finesse are obviously not part of the culinary techniques at Indigo. The food at Indigo has always leaned towards the salty side yet the last several visits showed that the main condiment added to the dishes seems to be salt. I had requested that no additional salt be added to our dishes but the food is either obviously prepared well in advance or no attention is paid to requests since it was still as salty as ever. Additional annoyances came in the fact that the vial of oil used for bread that sits on the table tasted very rancid as if it had been sitting for years on the table. Even the bread which used to be good seems to have been replaced with a poorer tasting bread lacking in quality. Service is very inconsistent with incompetent new servers and staff who are not adequately trained.
In the past we would notice what appeared to be fruit flies hovering around the tables (as other reviews have noted) but now it has gotten to the point that extermination is mandatory to rid the restaurant of the infestation even though it was previously reported to the staff. A clue to restaurant cleanliness and care are of course the bathrooms: sadly the restrooms are neglected and not maintained. Indigo is located in the lobby and foyer or vestibule of what appears to be a former hotel or similar housing. Some of the tables are located in the foyer/vestibule area next to the entrance and host station which not only makes for unpleasant dining but also potentially cold and windy. Some tables are situated along a wall with posts or soffits that makes sitting at them extremely uncomfortable yet tables are placed there regardless. The uniquely odd and depressing décor of the restaurant that needs to be redone and updated is best ignored and overlooked as best one can.
It is obvious that Michael Whang, the owner and cook (to call him a chef would be unfair to other chefs) is simply interested in maintaining as a high a volume restaurant as feasible for the pre-concert crowds in the Civic Center area without attending to detail and care that such a restaurant at its not inexpensive price point should show. In addition, reservations are pointless in this restaurant since they seem to operate on a “first-come first served” basis yet they will take your reservation only to have you disappointed when your table is not available. Mr. Whang apparently came from working in high volume restaurants and Indigo reflects his desire to maintain the concept of “get ‘em in, get ‘em out” with “come-ons” such as a skimpy pre-fixe early bird dinner and corkage waiver at the cost of providing disappointing food and service in a sad-looking setting for a select audience that would be better served at a number of superior local restaurants within the vicinity.
GooglePlace - March 2016