This place was overall mediocre. When we were seated the table was sticky and had rice all over, we asked to switch. The server we were switched to was nice and treated us like customers (unlike the previous server at the sticky table). We got pasta and the serving sizes were mediocre but good. I liked the atmosphere the most so if you're going you might as well only go to the gift shop.
GooglePlace - September 2017
I enjoyed the dinner my wife and I had here, we waited about 15 minutes for a table so, I would recommend placing a reservation. The food was delicious, I had the Taco Salad and she had the steak and shrimp. The prices were fair for this area, so no complaints there. We also had great service.
GooglePlace - August 2017
I have been to the one at Disneyland in Anaheim which was great. This one a similar atmosphere but the service and food where far from good. Our order took 45 minutes my wife's med rare steak came out like a hockey puck and my plate came out without the shrimp. We sent the steak back and I had to point out my missing shrimp. My server said "oh ya I think your right" about my missing food. As far as my wife's steak the manager came out with a properly cooked steak, but had to stand over her while she cut into it. Making us feel uncomfortable. Made us feel like we where unreasonable for wanting our food cooked to what we asked for. We where charged full price for everything and not offered any comp on anything. So our server had to pay the price so we comped ourselves with his tip he would have gotten.
GooglePlace - July 2017
We thought it was going to be delicious. Because the chef came out to speak wirh us personally on a menu that my daughter could eat. That was awesome. But when the food arrived and my daughter took a bite of her food a long hair she continued to pull out of her mouth. My son in laws taco salad was ground beef fried no seasoning. My clam chowder bread bowl had so many red onions in it, like he just took a 1/4 cup and dumped into it. And the toasted the bread so it just crumble. No dipping pieces in sauce because it was so hard and dry.. Very disappointed for $98 bill. The manager did take her $16 off price .
GooglePlace - July 2017
We had such an awesome time! The managers took extra precaution with my wheat allergy and made sure my food was not exposed to wheat by cross contaminated. The manager Mauricio took the time to come to my table and talk to me about my allergy which I was so impressed by. Out of all the restaurants I have been to, this is the only restaurant that took extra precaution with my allergy. I'm so thankful! We had excellent customer service. Mauricio has such a happy personality and we left feeling highly satisfied, happy, and smiling. Thank you rainforest cafe SF!!
GooglePlace - June 2017