A Google User
We went to Sultan a total of 4 times. The first two visits were for the lunch buffet - it was superb. It's a few bucks more than most in SF but very delicious and good variety. On our 3rd visit we dined - it was a busy weeknight. The food was good and the servers were overwhelmed - not a big deal, EXCEPT for the guy at the counter who could have been helping out but was surfing the web on his macbook pro - when I went to the 'loo, I could see that he was jumping from Facebook, to MySpace, to Twitter and karmaloop - just killing time.... On our final visit, we asked if there was dairy in one of the vegetarian dishes, our server said no, we ordered it, and it came with a paneer garnish. We called him out and he tried to tell us that PANEER IS NOT CHEESE! We sent it back, THEY MASHED THE PANEER INTO THE FOOD AND BROUGHT US BACK THE EXACT SAME DISH!!!! We called them out on it and finally, the guy on the web steps in and curtly says "I'll take care of it" and he takes the dish away.... A few minutes later they bring another dish that has a ton of chopped peppers and is not really that close to what we had originally wanted..... No apologies, no adjusted bill, no going back!
GooglePlace - February 2010
A Google User
I'm here on a business visit & thought of going to an Indian/Pakistani restaurant as i was missing Indian food from quite some time. But by the time i came out, only the coke felt good & may be because it wasn't made by them.
Food was bizarre & service was too slow. Not sure if the cook even knows what Indian food is all about. Take my advice & don't even think of visiting this place
GooglePlace - July 2009